Frequently Asked Questions
Everything you need to know about purchasing vehicles, payments, and delivery on Vantage Auto Sales LLC.
General
Where will my car or vehicle be delivered?
At Vantage Auto Sales LLC, we offer secure, door-to-door delivery for all vehicles purchased through us. Each unit is transported directly to the address you provide. If your location cannot accommodate large transport trucks, our team will coordinate a nearby meeting point.
Can I pick up the car or vehicle from your warehouse?
Some units may be eligible for pickup from our yard. However, many items are sold directly from partner facilities and are not available for in-person inspection or pickup. For these units, delivery will be arranged through our authorized transport services.
Does the 30-Day Money Back Guarantee have a usage limit?
Yes. Our 30-Day Money Back Guarantee applies to eligible vehicles, subject to the usage limits specified in your Sales Agreement. Units that exceed the stated usage limit are not eligible for return.
Are the units inspected before being listed?
Yes. All vehicles undergo a detailed inspection and servicing process before being listed for sale. Our team evaluates mechanical performance, safety features, and overall condition.
Do you offer tracking for my delivery?
Absolutely. Our real-time tracking system lets you monitor your vehicle throughout the delivery process, with updates on location, status, and estimated arrival.
Are cars covered under the warranty or return policy?
Many cars qualify for our minimum 6-month warranty and return policy, as long as they fall within the eligible categories. Coverage depends on the unit type, age, mileage, and condition at the time of purchase.
How long does delivery take for cars?
Delivery times vary by location. Most orders arrive within 3–10 business days across Canada. You will receive updates throughout the shipping process.
Can I finance my car purchase?
While we do not offer in-house financing, many customers use banks, credit unions, or third-party lenders. We can provide the documentation required by most financial institutions.
Are titles and ownership documents included for vehicles?
Yes. All qualifying vehicles include the appropriate title or ownership documents, plus applicable paperwork such as bills of sale when required by law.
Can I request additional photos or videos of a unit?
Absolutely. Upon request, we can provide extra photos or videos whenever available, to help you make a confident, informed decision.
How do I track my order after purchase?
Once your vehicle is scheduled for transport, you will receive real-time tracking updates including current location, estimated delivery date, and driver contact details when applicable.
Do you offer warranties for cars?
Many cars & trucks qualify for our minimum 6-month warranty, depending on age, mileage, and condition. All eligible units include clear coverage details at checkout.
Do you clean and service vehicles before delivery?
Yes. All units receive a pre-delivery cleaning and inspection so every vehicle arrives delivery-ready.
What if the unit arrives damaged?
If your car arrives with unexpected damage, contact us immediately. We will review delivery documentation, assess the issue, and arrange repairs, replacements, or returns based on your coverage.
